At Rajabets Casino our goal is to make your gaming experience enjoyable and exciting, but we uphold the principle of responsible gaming and believe this form of entertainment should be practised with moderation and awareness.
We recognise the existence of gambling disorder, a condition characterised by a strong dependence on gambling, difficulty limiting the money or time spent playing, and which can have harmful consequences not only for the player but also for their relatives.
That is why we provide tools that limit, reduce or stop the gambling activities of our players at their request. Indeed, each player has the possibility to:
- Choose to suspend playing for a specified period.
- Place a limit on the amount of money that can be deposited on a monthly, weekly or daily basis.
A request to reduce a deposit limit or to freeze an account will be honoured upon receipt. However, to increase a deposit limit a 7-day waiting period is required. It is important to note that our staff have no control over these limits, meaning they can only be changed or removed by the player.
If in doubt, consider asking yourself these questions:
- Have I tried to cut down or stop gambling, without success?
- Am I betting more and more money to achieve the same level of excitement?
- Do I hide from my loved ones that I gamble for money, or how much time and money I spend on it?
- Has gambling ever jeopardized or broken a relationship with a loved one?
If you answered Yes to most of these questions, it may be time to consider using our tools to limit yourself or to seek help, which is not a sign of weakness but rather a sign of strength and wisdom.
Our team is also available if you would like to talk to us about gambling-related issues. We will listen without judgment and will do our best to provide all possible solutions and assistance. Feel free to contact us via live chat or by email at [email protected].
